Privacy Policy – Lens Link

Effective Date: 01/01/2026

Lens Link Platforms Inc. (“we,” “our,” or “us”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, and share information when you use the Lens Link app (the “App”) and related services.

1. Information We Collect

We collect the following types of information:

A. Account Information

Name, email address, and password

Account type (Seller or Buyer)

Profile information (e.g., profile picture, company name for sellers)

B. Payment Information

Credit/debit card information or other payment details processed via secure third-party providers

Billing address

Note: We do not store raw card information on our servers. All payments are handled securely by our payment processor.

C. Usage Information

App usage data (pages visited, features used)

Device information (model, OS, IP address, device identifiers)

Crash logs and diagnostic information

D. Communications

Messages exchanged between buyers and sellers via the App

Customer support inquiries

2. How We Use Your Information

We use your information to:

Provide and maintain the App’s features and functionality

Process transactions and payments

Verify accounts and prevent fraud

Communicate important updates or support messages

Improve the App and analyze usage trends

Comply with legal obligations

3. How We Share Your Information

We may share your information in the following cases:

Service Providers: Payment processors, cloud hosting providers, analytics providers

Legal Requirements: To comply with laws, regulations, or legal processes

Business Transfers: In connection with a merger, acquisition, or sale of assets

With Consent: When you explicitly authorize sharing

We do not sell your personal information to third parties.

4. Data Retention

We retain personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.

5. Your Rights

Depending on your location, you may have the right to:

Access and receive a copy of your personal data

Correct inaccurate or incomplete data

Delete your personal data

Restrict or object to processing

To exercise these rights, please contact us at support@lenslinkapp.com.

6. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Children’s Privacy

The App is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected information from a child under 13, we will delete it.

8. Third-Party Services

The App may use third-party services for:

Payments

Analytics

Crash reporting

Email communications

These third parties have their own privacy policies. We encourage you to review them.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective when posted in the App or on our website. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:
Email: support@lenslinkapp.com